Returns & Exchanges
At Offroad Trading Company, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn fashion and accessories. If your purchase doesn't meet the demands of your lifestyle, we make the exchange and refund process as ruggedly simple as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing