Frequently Asked Questions
Everything you need to know about your rugged style journey.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. For remote areas or international orders, please allow 7-14 business days for delivery.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. Since our gear is designed for an active lifestyle, we recommend measuring a similar garment you own to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Offroad Trading Company is committed to durability and ethics. We use high-quality, sustainable cotton and recycled synthetics designed to withstand the elements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Can I track my package in real-time?
Absolutely. Once your order ships, you will receive an email confirmation with a tracking number and a link to follow your package's journey.